The NGO Whisperer® Masterclasses

Strategic Planning 101 Handbook

Strategic Planning 101 Workbook PDF

£12

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Client Service Leadership For Social Impact

14, 21, 28 November 2025

11:00 – 13:00 GMT (UK)

In this 3-Week High-Impact Masterclass you will learn the following:

  • The mindset, attributes and relationship with a client;
  • Strategies for dealing with challenging situations of clients;
  • Application of Client Experience Excellence to your role as a leader;
  • Application and sustainability of Client Experience Excellence with employees.
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