The NGO Whisperer® Masterclass
Strategic Planning 101 Handbook

Strategic Planning 101 Workbook PDF
£12 (50% discount)
Client Service Leadership for Social Impact

05, 12, 19, 26 September 2026
11:00 – 13:00 BST (UK)
In this 4-Week High-Impact Masterclass you will learn the following:
- The mindset, attributes and relationship with a client;
- Strategies for dealing with challenging situations of clients;
- Application of Client Experience Excellence to your role as a leader;
- Application and sustainability of Client Experience Excellence with your employees.
